The company provided the following response on Monday:
#TURBOTAX FREEDOM 2022 FULL#
“TurboTax will be offering those filing simple tax returns for its TurboTax Live Basic and TurboTax Live Full Service Basic products for free, in addition to its TurboTax Free Edition product, which is America’s most widely used product for filing taxes free of charge. “Only TurboTax gives taxpayers with a simple return the choice to do their taxes themselves, get help from a tax expert along the way, or hand it off to a dedicated tax expert to do their taxes for them, for $0,” the company said in a statement to WRTV in January.
Free, free free free.”Įarlier this year, Intuit told WRTV that its $0 Any Way program would allow 60 million people with simple federal and state taxes to file for free. “We are asking a court to immediately halt this bait-and-switch, and to protect taxpayers at the peak of filing season.”įor example, in at least one ad a disclaimer appeared on the screen while an announcer said “That’s right, TurboTax Free is free. “TurboTax is bombarding consumers with ads for ‘free’ tax filing services, and then hitting them with charges when it’s time to file,” said Samuel Levine, Director of the Bureau of Consumer Protection. The commission alleges, inn 2020, for example, approximately two-thirds of tax filers could not use TurboTax’s free product.
Most tax filers can’t use the company’s “free” service because it is not available to millions of taxpayers, such as those who get a 1099 form for work in the gig economy, or those who earn farm income,” the FTC said.
#TURBOTAX FREEDOM 2022 FOR FREE#
The FTC alleges that the company’s advertisements touting their supposedly “free” products mislead consumers into believing that they can file their taxes for free with TurboTax. The ads in question have run during major events, including the Super Bowl, and have also aired during this year’s NCAA Basketball Tournament:Īs WRTV Investigates reported in January, TurboTax opted out of the IRS Free File program, a public-private program that lets you prepare and file your federal income tax online using guided tax preparation or you can file at an IRS partner site. The commission filed a lawsuit in federal court Monday asking the judge to halt Intuit’s “deceptive advertising” immediately. INDIANAPOLIS - The Federal Trade Commission has filed a complaint against the maker of TurboTax, a popular tax filing software, alleging the company deceived consumers with bogus advertisements pitching “free” tax filing that millions of consumers could not use.
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